Enhancement Ideas and Feature Requests

I would like to get email notifications for a single inbox.

When someone wants to leave a group i would love to have a keyword that would allow them to leave just that group. Like LEAVE DEVOTIONAL. This makes it immediate, and no one else has to remove the name, and it prevents STOP or UNSUBSCRIBE, which removes them from all groups.

When using the desktop application, I want to remain logged in until I log or close out and not have to log in after a set time (much like how my email works). I find that my system log in is secure enough and don't want to have to log in frequently, especially if being logged out can make it more likely to miss an incoming message.

I would like to be able to assign incoming conversations to certain staff when they come in so that we can track whether follow up was completed and by whom.

We’d love to request a dashboard-level feature that provides visibility into failed text messages—making it easy for users to identify, review, and resolve message delivery issues in real time.

When a contact's message fails, I want the ability to edit and resend the failed message to that contact so I do not have to recreate the failed message.

When I am messaging a contact, I want to have a sender profile picture, so I can make our communications feel more personal and recognizable.

When I have an After Hours Auto Reply set up, I want the ability to set the system to use a different message on different days so I do not have to manually change this.

Pretty much every email platforms allows me to send out a test message to one person or a list of people (via check boxes). Backstory: I kept sending out a "test text to myself" to myself and a team lead. once it got approved, didn't want to retype the message so i copied and pasted it from my phone and forgot to update the merge tag back from David to {{Merge Tag First Name}}... and 2,500 people got a text saying "HEY DAVID,...." tragic day.

I want to be able to import text messages from a CSV that have already been created rather than type them in one by one.