We have 2 lines on text in church and when someone texts in on our next gen line and not our primary line we have to click we are responding from the next gen number. If we don't it will respond from the default (main) number. It confuses a lot of people because on our screens it's one continual thread, but on their screens they're getting text from 2 different numbers. If someone text in on a different line, I would love it if TIC would automatically respond with that same line.