Enhancement Ideas and Feature Requests

When I am in the Processed section of the Workflows tab for a contact, I want a column that shows the processed date and time so I can easily see this without having to hover over the text, or know that I need to hover over the text to see this.

It would improve efficiency and user experience if messages were automatically marked as read when opened, with the option to manually mark them as unread afterward if needed. This mirrors the behavior on iPhones (and possibly other platforms), where a user can revisit a message and choose to mark it as unread if they want to follow up later. This approach feels more intuitive and less time-consuming—especially for users who handle high volumes of messages daily. It eliminates the need to manually mark every message as “read” after reviewing it, which can be tedious when no response is required.

We just accidentally sent out thousands of text messages. When you show the available groups in "Send text message to" could you include the number of current members after the title?

There are currently repeat options for weekly, monthly, and yearly Workflows, but there is no option to repeat daily. This makes it difficult to set up something like a 21-day repeating text sequence, since there is no daily repeat option available.

It would be really helpful if the keywords used for automatic responses could be a few characters longer. 12 characters would be helpful, but even 10 would help us.

When selecting Canada as the Country in the Contact Record, I would like "State' to be relabeled to 'Province', so it's accurate to my community and the people I serve.

We just erroneous sent out thousands of text messages. Could you include a variable that we set that forces a validation pop up box if over that number of text messages would be created? For example, if we set the threshold to 25, if the user tries to send to over 25 users (probably via groups), the system would pop up a validation box says that they are sending to 2,334 users, do they want to proceed.

When searching in groups I want to be use keyword(s) so that I can find the group(s) that use those keywords.

I would like the ability to search in People and Groups for tags.