Here are some of the enhancements and fixes from our last two updates of 2025, and our latest update this year!
✨Enhancements:
People - Numbers: The primary and secondary labels for phone numbers have been updated to mobile for primary and landline for secondary.
People - State / Province: When a contact's Country is set to Canada, the State field will update to show Province instead!
People - New Tabs: The People section now has new tabs you can use to view User-created contacts, system-generated contacts, and blocked and archived contacts!
Groups - Search: You can now search your Groups tab by Keywords and Tags using the search bar! Just enter Keyword: or Tag: and then the Keyword or Tag to pull up the appropriate results!
Sent Messages - Credit Usage Details: You'll now see how many credits were used from your allotment when viewing messages in the Sent folder.
Workflow - Reports: Keyword and Connect Card Workflow Triggers now have a Report, like other Triggers.
Workflow - Message Title: You will no longer need to click "Save Step" at the bottom of the message to save its title. The blue checkmark will save that title change for you!
Keyword - Auto Reply: The allotment for Keyword Automated Replies in Groups is now 459 characters to match the allotment for SMS messages.
Pages - Multiple Buttons: Pages can now have more than one button, so you can call your recipients to action in multiple ways!
Pages - Notifications: Pages can now notify you when they have received a number of views, clicks, plays, or likes!
SMS - Smart Punctuation: When some smart punctuation is pasted into an SMS message, it will be converted to standard characters, so your allotment is not impacted!
(Example: “That’s a ‘magic’ shoe.” will turn into "That's a 'magic' shoe.")
Mobile - Voice Broadcasts: Voice Broadcasts are now available on the mobile app!
Voice Broadcasts - M4A files: The system will now automatically convert M4A files to the accepted file types (MP3 & WAV), so you can upload your file without having to convert it!
PCO Add-on - Dark Mode: PCO recently shipped out their dark mode! To match this setting, we've updated our logo in the PCO Add-on for those using dark mode.
🐛Fixes:
Mobile App - Calling: Calls failing due to an app initialization error should now be resolved; call with confidence!
Variables - Comments: Messages that include the {COMMENTS} Variable will no longer show {CONTACT_COMMENT_TEXT} if the contact does not have any comments.
Variables - Reminder Emails: Reminder emails using Variables in the body and the subject line should now use the information of the contact the message is about, not the recipient of the email.
Firefox - Message Templates: When editing a Message Template in Firefox, the original spacing will be preserved.
Email - Message Templates: Message Templates for emails created by copying and pasting will no longer be cut off after being saved!
Mobile - Call Dropping: Changes on the backend of the mobile app have corrected the trouble some members had with calls dropping.
Workflows - Simulate: After making a change to a Workflow, that change will be reflected when you simulate the Workflow again, without having to refresh your page!
Calling - Digital Receptionists: Digital Receptionists that are only set to collect a voicemail will no longer have the call drop.